How To Fix Netflix Error Code H7353 On Windows 10 In 2022

It’s incredibly annoying when sudden Netflix errors pop up and ruin your streaming experience. You’ve no other option but to go through complicated guides – trying to figure out the Netflix error code on your own.

Trying to fix Netflix errors without any prior knowledge will only make you suffer in a boring way, so let us take the responsibility of simply explaining to you how to fix error code H7353 Netflix for today while you get ready to catch up on the best crime shows!

To troubleshoot most of the Netflix errors, you just need to subscribe to one of the best VPNs for Netflix and stream securely.

What Is Netflix Error Code H7353?

Trying to fix an issue but don’t know what it is yet? If you have no idea what error is code H7353 Netflix and are experiencing a black screen stating that you have one of those on your Windows 10 then it’s time to learn the answer.

Netflix error code H7353 hints toward a glitch in the stored data on Windows 10 that needs to be refreshed.

What Causes Netflix Error Code H7353?

You might see this message plastered across your screen,


“Whoops, something went wrong… we’re having trouble playing this title right now. Please try again later or select a different title.”

It is usually caused by outdated or corrupt data that is stored on your device but causes errors to arise in your streaming experience.

For example, corrupt caches or cookies on Netflix or some browsing issues with HTML5. There could also be an outdated version of your browser which might be causing the windows 10 Netflix error code H7353.

How Do I Fix Netflix Error Code H7353 On Windows 10 In The US [8 Easiest Methods]

Now that you are aware of the problem at hand, you need to be able to troubleshoot them effectively. This guide is all about how to fix Netflix error code H7353 in an effective and non-challenging way.

Method 1 – Clear Your Browser Cache or Reset App

You can start off by clearing your browser cache on Netflix and resetting the app. Follow the steps below to reach a possible solution.

  • Fire up your Windows 10 device
  • Press the Start button from the bottom taskbar
  • Visit Settings
  • Choose Apps from the variety of menu options
  • Scroll until you find Netflix on the list of apps
  • Choose Netflix and click on Advanced options

Netflix Error Code H7353

  • Click on the Reset button


  • Close Settings
  • Launch Netflix
  • Sign in to access refreshed data

Method 2 – Check your Internet Connection

Make sure you are connected to the internet in the first place. Check your router or device for a stable connection speed.

You can also try refreshing the windows browser to try visiting other websites to make sure the problem doesn’t lie with your connectivity protocols.

Method 3 – Use another browser i.e., Chrome instead of Windows app or Edge

You might be facing some HTML5 problems on your browser as mentioned earlier which basically means that your browser is unable to support video file codec, or it is not up to date with the pattern you are trying to follow.

Such problems have a simple solution and that is to switch to another browser. There are a number of browsers available like,

  • Google Chrome
  • Mozilla Firefox
  • Brave
  • Opera

Internet Explorer can also be used in this situation, but it is the one which faces this problem the most thus is not recommended in the list above.

Method 4 – Update Every Single Pending Update on Windows 10

If switching to a browser won’t fix your HTML5 problems, then you should consider checking for any pending updates and running them to solve your issue.

  • Launch your Windows 10 device and press Windows + R Key to generate a “run” dialogue box
  • Type ‘ms-settings:windowsupdate’ and press Enter
  • You will be redirected to the Windows Update bar in Settings
  • Click on Check for updates button


  • There will be a scan for updates and instructions given to follow
  • Restart your computer and install any remaining updates until none are left
  • Try to stream Netflix for an error-free experience

Method 5 – Run Windows Store Troubleshooter

Windows has a built-in option to troubleshoot any errors or issues arising within the system. Follow the steps below to reach a solution.

  • Press the Windows Key
  • Go to the Settings page
  • Press on Update and Security
  • Click on Troubleshoot from the list of options
  • On the right side of the page click on Windows Store Apps
  • Click on Run the troubleshooter


  • Wait for the troubleshooter to scan for problems
  • Fix the problems and restart your Windows 10 PC

Hopefully, this might fix your Netflix error code H7353.

Method 6 – Reinstall the Netflix app on Your Windows 10

You can always Delete the Netflix app from your Windows 10 and re-install it to clear any doubts. After all, it wont erase any of your preferences or important information stored on the app.

  • Click on the Windows Key
  • Visit Settings
  • Go to Apps and search for Netflix
  • Click on the option to Uninstall
  • Once the process is complete, visit the Microsoft Store
  • Search for Netflix
  • Click on the Get option
  • Enjoy Netflix like before

Method 7 – Reset Windows 10 to factory values

This method is a bit risky as you might lose your data and files which are associated with other apps and could also be work/studies related as well. However, if none of the methods mentioned above are working to fix Netflix Error Code H7353 on your Windows 10 then you might have to take this harsh decision.

  • Open Settings by pressing the Windows key
  • Visit Update and Security
  • Click on Recovery
  • Scroll down to Reset this PC
  • Click on Get started to begin


  • Restart the PC and experience an error-free Netflix zone

Method 8 – Delete mspr.hds File

This File is a part of Microsoft PlayReady which is used by Netflix and other platforms as a Digital Rights Management program. If you delete this file, then it will allow Netflix to create a new one abstaining from any corruption or errors.

  • Access your file explorer
  • Visit the Windows C
  • From the search box type, mspr.hds
  • You might see a list of these files, right-click all of them and press Delete
  • Restart your PC and check for any further errors

Frequently Asked Questions

Even though there are rare occasions when Netflix itself is experiencing errors and is not available for the users, it could be a possibility if you are unable to fix the issue on your own.

In case you might be having second thoughts about the reliability of your device’s storage issues; you can always check out websites like Downdetector for any outages reported for Netflix in the past 24 hours.

It is usually shown when the information on your device is expired or corrupt in some way or another and needs to be refreshed.

You can try searching for the error code that Netflix is showing and finding out a solution for it like the ones mentioned in this guide, however, if it doesn’t help then you can simply unplug your device or router and re-launch them to fix any sort of connectivity issues.


More often than not, recurring Netflix errors like the error code nw-3-6, m7111-1331-5059, and code nw-2-5 pop up and ruin the mood for us. Luckily, you no longer have to sit through the error code H7353 because we just outlined how you can easily fix it.

For now, you can just feel free to binge-watch How to Get Away with Murder or any other title which went to pending because of a minor error!

David Michaels


Coming from the field of software development and PC building, David Michaels knows the importance of protecting your online identity. He works tirelessly to assess VPN performance and does not hold back the criticism. He discusses streaming platform, technology, and internet privacy on weekdays while spending his weekend binge-watching Netflix and Traveling!

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