How to Fix Netflix Error Code NW-2-5 in Australia [Quick Fixes]

Netflix is the epitome of relaxation – nothing is stopping you from leaving the worry behind and spending your time the way you like. But there are minor annoyances that can ruin your experience, and one of such problems is Netflix error code nw-2-5.

Today, we will explain all about this error and how to fix it; stay tuned because we have so much to tell you.

Imagine after a long day you want to lay on the couch, grab a pizza, and enjoy the ‘me-time.’ when you think that everything is ready and now you can watch your favourite show or play your favourite game – you get the message that Netflix has encountered an error code nw-2-5. Don’t worry – as we have been there so we can relate to this frustrating scenario.

If you want to get rid of Netflix’s connectivity and proxy errors, you need to understand its underlying cause. Maybe your internet speed is slow, or the VPN is not working (Check our picks of best VPNs for Netflix) – you need to be sure what causes the problem to fix it.

What is Netflix Error Code NW-2-5 on Australian Netflix?

Netflix error code: nw-2-5 is a network connection error that results in a warning by Netflix. This error prevents you from connecting to Netflix from the device.

It is mostly experienced on Smart TV, PS4, and Xbox users. All of us have seen this message on our screens:

“Netflix has encountered an error NW-2-5. Retrying in … seconds.”

netflix error code: nw-2-5

What causes Netflix Error Code NW-2-5 on Australian Netflix?

So what does Error code NW-2-5 mean on Netflix and what causes it? Netflix Error code NW-2-5 means that there is an issue with network connectivity. Due to that, it does not allow you to stream any Netflix content on your device. It occurs on a wide range of devices such as PlayStation, Smart TV, Wii U, Xbox, Blue-Ray Player, and other devices.

There are two leading causes of nw-2-5 Netflix error.

  1. Your device is unable to connect to the router.
  2. Connectivity issue between Netflix and your device.

These connectivity issues are considered the main culprit, and therefore it is crucial to identify the underlying reason to fix the error. Some users complain that they get the error while using a specific device while other devices do not result in Netflix error.

If the users are getting NW-2-5 Netflix error code on PS4, it indicates an issue with DNS configuration or internet connection.

Here is How to Fix Netflix Error Code NW-2-5 in 5 Easy Steps in Australia [Updated 2022]

How do I fix error code NW-2-5? If you face the issue of Netflix error code nw-2- 5, you need to check the internet connectivity and understand Netflix error code nw-2-5 how to fix it.

Here is a step-by-step guide to resolve the issue and enjoy Netflix to your heart’s content.

1) Make sure your network allows streaming

One of the main reasons for getting Netflix error code nw 2 5 is because many networks block Netflix setup. If the internet provider has blocked your connection to Netflix, there is almost nothing you can do. In such a case, you need to ask the internet provider if Netflix’s services are blocked.

If you are attempting to enjoy Netflix with work or school Wi-Fi, there are higher chances of getting Netflix nw-2-5. Public Wi-Fi also blocks streaming services such as Netflix because they don’t have infinite bandwidth.

This can negatively affect the video quality or connectivity with Netflix.

If you are not using public Wi-Fi and still getting the connectivity error – it is time to switch to cable internet or DSL as they offer a faster speed.

2) Check your internet connection

Sometimes, a slow internet connection can ruin your streaming experience and cause nw-2-5 Netflix error code. With thousands of online internet speed tests – you can check your connection speed in seconds.

If you want to check the connection speed due to Netflix code nw-2-5, there is no better tool than ‘Fast – Powered by Netflix’ as it checks the speed of the connection to its server. You can compare your internet speed with the speed recommendation list specified by Netflix.

Speed RecommendationsQuality
0.5 Megabits/secRequired speed for broadband connection
1.5 Megabits/secRecommended speed for broadband connection
3.0 Megabits/secSD quality
5.0 Megabits/secHD quality
25 Megabits/secUltra HD quality

The ideal solution to nw-2-5 error Netflix is asking your ISP provider to fix the issue or discuss it with your device provider and search for a possible fix.

3) Restart your device

Netflix code nw-2-5 can sometimes be fixed by restarting your device. Here is how you can fix the error by merely restarting your device.

  1. Shut down the device. If you are facing a connectivity issue on Smart TV, use the remote control and then unplug from the power.
  2. Plug back the device after waiting for a few minutes.
  3. It is also essential to discharge the device completely before plugging it back in.
  4. Press down and hold the power button (if available) for 5 seconds and then release it.
  5. Plugin the device, grab the remote and turn on your TV. Try connecting to the Netflix app to check if your effort were fruitful.

If you succeed in fixing Netflix code nw 2-5, congratulations are in order – if not, jump to the next solution.

4) Restart your network device

Though this approach to fix nw-2-5 error code Netflix seems simple; we have a tip to make it work every time.

  1. Turn off your device and unplug it.
  2. Disconnect it from the router and modem.
  3. Wait for a few minutes.
  4. Plug everything back and wait for router/modem lights to appear,
  5. Now grab the remote and enjoy Netflix without nw 2-5 Netflix codes.

5) Check your DNS Setting

Netflix connection error code nw 2 5 can also be caused by your DNS setting, especially gaming consoles, including Xbox, PlayStation, Streaming Media Player, and set-top boxes. Here is how to configure the DNS settings of your device.

  1. Press ‘Guide Button’ on the Xbox controller.
  2. Navigate to ‘Settings.’
  3. Click ‘System Setting’ and then ‘Network Setting.’
  4. Pick your network and select the ‘Configure Network‘ option.
  5. Now go to the ‘DNS Setting.’
  6. Select the ‘Automatic‘ option.
  7. Restart Xbox and enjoy Netflix.

If you want to opt for the manual options to fix Netflix error nw 2-5 – enter 8.8.4.4 as primary and 8.8.8.8 as a secondary DNS server.

How to Fix Netflix Error Code NW-2-5 on Multiple Smart Devices in Australia

Netflix Error code NW-2-5 is primarily caused by an issue in your internet connectivity. Fortunately, it is very easy to fix this issue on your one.

Fix Netflix Error Code NW-2-5 on Samsung TV, LG, and Other Smart TV in Australia

If you are getting an error code on your Smart TV then you must ensure that the TV is connected to your home network. Here are a few things to help you fix the issue:

Test your internet connection

Make sure your internet is working and there is no trouble with connectivity. You can also run a connection test to make sure.

Check if your network allows Netflix streaming.

Most of the time, viewers get Netflix error NW-2-5 when their Wi-Fi network is blocking Netflix. Netflix streaming is mostly restricted to public Wi-Fi like airports, coffee shops, etc. The situation further deteriorates with limited bandwidth and slow speeds.

Bypass router

If your router is attached to the on’11e of your modem, you might be getting the error message. To fix that, you need to reboot your network by following these steps:

  1. Turn off your Smart TV and unplug it.
  2. Now, connect your Smart TV with an Ethernet cable to your modem.
  3. Unplug the modem, and wait 30 seconds before replugging it.
  4. Turn on your Smart TV and resume Netflix. It should be working now.

Restart your Smart TV

Another common fix for the Netflix Error NW-2-5 on Smart TV is to restart the device. Turn off your TV and unplug it. Wait for 1 minute and reattach the cable. Turn on your Smart TV and visit Netflix to check to stream.

Router placement

To boost the Wi-Fi signal, keep your router away from wireless devices such as microwaves, wireless speakers, etc. This way, there will be no signal interference and you can get maximum speeds.

Fix Netflix Error Code NW-2-5 on PS3 and PS4 in Australia

PlayStation 3 and 4 are also other common devices to get the Netflix error NW-2-5. Here are a few solutions you can try to troubleshoot.

Check if your internet connection supports Netflix streaming

Check your Wi-Fi connection and make sure it supports Netflix streaming. If your ISP has blocked Netflix, you will be getting the error message. You can contact your internet provider and ask them if Netflix streaming is enabled on your network contention.

Check your internet connection

Test your internet connection by running online tests. If the results are good and your speed is also fast enough for streaming, you shall have no trouble watching Netflix.

However, if the results are not good, you will need to contact your internet service provider.

Restart your PS3/4

  • Unplug your PS3/4 and wait for 30 seconds.
  • Press the power button on PlayStation and discharge it.
  • Now, replug your PlayStation and launch it.
  • Try watching Netflix.

Verify DNS Settings on PlayStation

  • Launch your PlayStation.
  • Go to Setting > Network Settings.
  • Choose Set Up Internet Connection > Internet Connection Settings.
  • Click Custom > Wi-Fi.
  • Select Do Not Specify for DHCP Host Name.
  • In the DNS Settings > click Automatic.
  • Select Automatic for MTU settings.
  • For the Proxy server, click ‘Do Not Use.’
  • Now, test your connection and restart your PlayStation.
  • Visit Netlfix and try to stream it again.

Try connecting your PlayStation directly to the modem

Try bypassing your router by connecting the PlayStation with the modem directly using an Ethernet cable. Turn on your PS3/4 and try streaming Netflix.

If Netflix streaming does not resume, you will have to contact your modem manufacturer and internet service provider for troubleshooting.

Improve your Wi-Fi router signals

To increase the Wi-Fi signal, make sure to keep your router away from wireless devices such as microwaves, wireless speakers, etc. This way, there will be no signal interference and you can get maximum speeds and uninterrupted signals for streaming Netflix.

Fix Error Code NW-2-5 on Xbox One and Xbox 360 in Australia

Viewers have also complained of getting Netflix Error NW-2-5 on Xbox One and Xbox 360. Here are a few solutions you can try to fix the issue.

Make sure your internet connection supports Netflix streaming

Check your Wi-Fi connection and make sure it supports Netflix streaming. If your ISP has blocked Netflix, you will be getting the error message. You can contact your internet provider and ask them if Netflix streaming is enabled on your network contention.

Test your internet connection

Test your internet connection and speed data to make sure it is matching with Netflix’s minimum requirement for streaming. Here’s how you can test your internet on Xbox:

  • Click the Menu button > Settings.
  • Go to Settings > System Settings > Network Settings.
  • Choose the network name and go to Configure Network.
  • Click Wireless Network and select Test Xbox Live Connection > Continue.

Confirm DNS Settings for Your Xbox

  • Press the Menu button from your Xbox remote controller.
  • Go to Settings > All Settings > Network.
  • Go to Network Settings > Advanced Settings.
  • In DNS Settings > choose Automatic.
  • From your Xbox controller, press ‘B’.
  • Now, open the Netflix app and give it a try.

Reboot your Wi-Fi modem/ router

  • Turn off your Xbox and unplug it.
  • Unplug your Wi-Fi router and wait for 30 seconds.
  • Replug your router and turn on your Xbox device as well.
  • Connect to the internet and try streaming Netflix again.

Bypass the router

Try bypassing your router by connecting the Xbox with the modem directly using an Ethernet cable. Turn on your Xbox and try streaming Netflix.

If it does not work, you will need to contact your router manufacturer or ISP to fix the network connectivity issues.

Fix Netflix Error NW-2-5 on Roku Device in Australia

Roku is a popular streaming service used by Netflix users. If you see the error message while streaming Netflix on Roku, follow these steps:

Make sure the internet connection supports Netflix streaming

Check your Wi-Fi connection and make sure that it supports Netflix streaming. If your Internet Service Provider has blocked Netflix, you will be getting the error message. You can contact your internet provider and ask them if Netflix streaming is enabled on your network contention.

Restart Netflix app

Close your Netflix app and restart it to fix any issues due to a glitch in the app.

Deactivate / Reactivate Netflix on Roku

  • Visit the Roku home screen and click on the ‘Netflix’ app.
  • From the remote controller, press the Star key.
  • Choose the option ‘Remove Channel’.
  • Go back to the home screen and go to Streaming Channels.
  • From the movies and TV section, choose Netflix.
  • Click Add Channel < Go to Channel.
  • Log in to Netflix and start streaming.

Test your Wi-Fi connection

  • Roku 1: Roku Home Screen > go to Settings > Network.
  • Roku 2: Roku Home Screen > go to Settings > Network> Connection Status.
  • Roku 3: Roku Home Screen > go to Settings > Network. Choose the connection that has a tick in front of it.

Try bypassing the router

Try connecting your Roku device directly to the modem using an Ethernet cable. Unplug your modem and wait for 30 seconds before replugging it. Now, turn on your Roku and visit Netflix to check if it’s working.

Closing

Netflix calls for uninterrupted entertainment, and it is time you designate for relaxation. Any hindrance or inconvenience will ultimately spoil your mood, so it is better to prepare the solutions in advance.

As we are also the victim of the same error, it was our responsibility to make it easier for fellow users to resolve Netflix error code nw-2-5 and enjoy unlimited Netflix (American or any other) without any issues. This step-by-step guide is our attempt to highlight every available solution to your problem. Happy streaming!

David Michaels

BestNetflixVPN

Coming from the field of software development and PC building, David Michaels knows the importance of protecting your online identity. He works tirelessly to assess VPN performance and does not hold back the criticism. He discusses streaming platform, technology, and internet privacy on weekdays while spending his weekend binge-watching Netflix and Traveling!

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